Training that drives results.

NOT generic…

I customize the length, style, medium, and approach based on your business and your needs.

NOT one-way…

I create an interactive, conversation-rich experience, where people are connecting and practicing in real time.

NOT theoretical…

I ensure the concepts are practical and applicable, realistic in their specific context, and are useful for their leadership.

I offer workshops that improve skills and increase the effectiveness of leaders at any level in the organization.

All training modules can be delivered in-person or virtual

LEADING TEAMS:

Effective Teams:
Understand the dynamics of leading and working inside a team. Develop clear goals. Build trust and accountability among team members by promoting straight talk. Manage external stakeholders.


Meeting Management:
Prepare for and run more effective meetings. Learn whom to invite, whom to prep ahead of time, how to create agendas and drive them forward, and how to ensure progress between meetings.


Facilitation Skills:
Run more effective discussions. Stimulate dialogue. Get opinions into the room. Manage challenging participants.

PRESENTATION SKILLS:

Creating Presentation Content:
Create compelling, well-organized presentations. Develop an easy-to-follow storyline. Design better visual aids. Calibrate detail to your audience. 


Delivering Your Presentation:
Deliver your content in a clear and compelling way and keep your audience engaged. Present complex issues simply. Handle questions effectively. Manage your nerves.


Thinking on Your Feet:
Speak up and add value spontaneously in meetings or in response to questions in a presentation. Leverage methods from improv theatre.

CONFLICT MANAGEMENT:

Influence:
Persuade internal stakeholders to adopt your ideas while maintaining a positive relationship. Build trust and credibility. Frame issues persuasively.


Managing Conflict:
Understand your tendencies in conflict situations. Understand when to give in, avoid, fight, or collaborate and how to do so skillfully. 


Difficult Conversations:
Raise difficult issues and speak your truth in a way that the other person can receive it. Avoid triggering overly negative reactions. Manage strong emotions, yours and theirs.


Emotional Intelligence:
Build awareness of and manage your emotions and the emotions of others. Skillfully handle others’ anger, apathy, and/or disappointment.


Negotiation Skills:
Create and capture value in a deal while maintaining a strong relationship with the other side. Prepare effectively. Make a smart opening offer. Counter difficult tactics.

MANAGING OTHERS:

Being a Manager:
Manage the transition from individual contributor to manager. Understand what employees need and expect from their managers. Hold others accountable while also supporting and developing them.


Delegation:
Assign work the right way. Monitor progress without micro-managing. Set realistic milestones and deadlines. Manage your own trust issues.


Feedback Skills:
Use clear feedback to produce real behavior change. Build and deliver positive and constructive feedback messages without triggering defensiveness. 


Coaching Skills:
Use powerful questions to help employees build on strengths and find their own solutions to challenges. Advance employees’ career growth and development beyond their current role.


Managing Up:
Have greater influence with your boss by adapting to their work style and understanding their priorities. Manage differences of opinion productively.

MANAGING YOURSELF:

Personal Effectiveness:
Boost your efficiency and reduce burnout by getting organized, managing your time, and developing productive habits.

LEADERSHIP:

Leadership Presence:
Inspire others to have confidence in you by showing up with greater power, warmth, and professionalism. Build self-awareness of your tendencies. Learn how to effectively adjust your voice and body.


Change Management:
Drive change by empowering others to innovate, draw on core values and strengths, build resilience, and be accountable. Create and communicate an inspiring vision.

CLIENT SERVICES:

Building Client Relationships:
Develop a “trusted advisor” relationship with external and internal clients. Push back productively. Anticipate client needs. Expand existing business.


Business Development:
How to build and maintain a network and generate business. Connect with others at marketing events. Make a compelling pitch. Convert leads into meetings into business.

My workshops are based in research, derived from best practices, and tested for relevance over time. 

Every client engagement is tailored to the specific needs and culture of the organization. A critical part of my process in building a workshop is getting to know your company, the audience, and its challenges, so we can ensure the content is applicable, that it hits the mark, and that we maximize the impact.

I often combine modules from the list above to create Learning Tracks for specific audiences or cohorts.

Sample Tracks Include:

  • This Learning Track is intended to enable new managers to step into a new role, master basic skills, and boost their confidence and capability as a leader.

    Courses include:

    Feedback and Delegation

    Managing Others

    Emotional Intelligence

    Personal Effectiveness

  • This Learning Track is intended to prepare salespeople, customer success professionals, and other client-facing employees to become more effective at cultivating client relationships.

    Courses include:

    Developing Sales Pitches

    Negotiation

    Developing Client Relationships

    Leadership Presence

  • This Learning Track is built for Directors and Vice Presidents to manage more complexity and drive greater value across business units.

    Courses include:

    Conflict Management

    Difficult Conversations

    Leadership Presence

    Change Management

Download the Workshop Offerings PDF for more information.